Reviews

Everybody loves Raymond. Here’s the proof.

4.3 stars from 122 Google reviews, 99 of them five stars. Below are the five-star reviews that came with written comments, copied word for word.

4.3/ 5

122 Google reviews · as of Oct 2026

  • 5★99
  • 4★2
  • 3★2
  • 2★2
  • 1★17
See every review on Google
Google review
Outstanding company. John and the entire office crew are top notch. Came out to help find a water leak, I'm outside of the service area and they still went above and beyond to help me get it taken care of. 100% recommend.
Chris B. · Sep 2026
Google review
Thomas was amazing!!! I have been looking for a plumber/company that is honest, trustworthy and gets the job done without delay…. Thomas will not disappoint! A Raymond is very professional. Thank you!
Kim · Sep 2026
Google review
Thomas was amazing. He explained everything in detail and was very knowledgeable about our issues. Would definitely recommend A Raymond to all my friends and family! Thomas was exceptional! Answered all our questions and was just a really great guy! He definitely needs a raise!
Diana Z. · Sep 2026
Google review
The two plumbers were very polite and perfectionist. They had a water line replaced guickly so we had water again. Please thank them
Charlotte P. · Aug 2026
Google review
We had a great experience with A Raymond Plumbing. We called with a plumbing emergency, and they were able to get a plumber to our house within 30 minutes, which was incredibly reassuring. Brandon was professional, friendly, and efficient from start to finish. He took the time to explain exactly what was causing the issue, answered all of our questions, and made sure we understood our options. He quickly got everything back to normal. It's hard to find companies that are both responsive and trustworthy, but A Raymond Plumbing exceeded our expectations. We are very grateful for Brandon's help and would highly recommend him and the entire team to anyone needing plumbing services.
Tommy & Rachel S. · Jun 2026
Google review
We had a drain issue that was flooding our basement and laundry area via floor drain/utility sink, when running the washing machine. From the beginning to end, my experience was wonderful. Calling to schedule was super easy, and though I cannot recall her name at this moment (sorry!!) - the gal who answered and scheduled our service, was nothing short of understanding, kind and responsive to our needs. She was able to get us scheduled within a couple days, which we greatly appreciated. Never fun getting behind on laundry or cleaning up a water mess. Thomas N. was sent out to handle this reoccuring issue and I simply cannot say enough positive things about him! He was fantastic from the first step into our home. He was professional, respectful, extremely informative, and kind. I appreciated his thoughts and recommendations, his attention to detail, the thoroughness, with a great sense of humor to take a little stress off the situation! He treated our home and problem, like his own and took great care in work. He assured me he would figure out what was going on and know how fix it. Which he did!! Of course we hope to not need service in the future, but should that time come, we will definitely be calling A Raymond again! And would be happy if Thomas was our guy again.
Denise S. · Apr 2026
Google review
Thomas from Raymond Plumbing delivered outstanding service during my sewer plumbing issue. From the moment he arrived, he was professional, patient, and incredibly knowledgeable. He took the time to walk me through every step of the process, explaining what he found, why it mattered, and what my options were. His ability to break down something as stressful as a sewer problem into clear, understandable information made a huge difference. What really stood out was his thoughtfulness and attention to detail. He didn’t rush, he made sure everything was done correctly, and he treated my home with respect. It’s rare to find someone who combines technical expertise with genuine care for the customer, but Thomas absolutely does. I’m truly grateful not only for Thomas’s exceptional work but also for the entire Raymond Plumbing team. Their professionalism, reliability, and commitment to quality have earned my full trust. I wouldn’t hesitate to call them again or recommend them to anyone needing sewer or plumbing services.
Michelle A. · Mar 2026
Google review
Called HomeSetv this morning, Thomas N from A Raymond arrived shortly after. He was extremely polite & professional. Told us everything that he was doing & explained some things we could do to keep the pipes clear. Guaranteed he would have it fixed before leaving & he followed thru!! Thomas & A Raymond get 5 stars again!!
Sue C. · Mar 2026
Google review
Thomas came out at 7:00 this morning to unplug a toilet that my 12 year old granddaughter must have stuffed a roll of toilet paper down last night! 😳 He is polite, professional, and fast- my definition of a great service provider. All the plumbers with A Raymond are top notch. As a realtor, they’re my exclusive go to for my home, as well as all my client referrals.
Gina S. · Mar 2026
Google review
I had Derek come out and work on a leak in my bedroom sink. While he was here, my kitchen sink miraculously started to leak too (incredible coincidence). Derek went above and beyond to help me out with multiple visits. I can't recommend him enough! Outstanding.
Charles B. · Mar 2026
Google review
Thomas did an excellent job cleaning out our main drain. He was kind, considerate, and very informative throughout the entire process. He took the time to explain what was going on and made sure everything was working properly before he left. It’s hard to find someone who is not only skilled but also genuinely cares about their customers. I truly appreciate his professionalism and would highly recommend him to anyone needing plumbing work done!
Tracey M. · Feb 2026
Google review
Thomas came out via Homeserve and was very professional, he was able to clear my blocked floor drain quickly and was helpful in deciding next steps
Michael S. · Feb 2026
Google review
Tom fixed my clogged laundry room drain. Thank you so much Tom and Raymond Plumbing. You're the BEST !
Bonnie O. · Feb 2026
Google review
I believe his name was Jon came and figured out the issue, submitted it to warranty. And everything got fixed and taken care very quickly and efficiently. Also very nice and thorough on explaining everything and the lady that works on scheduling everything was also very nice! Honestly best plumbers I’ve had business with so far, and I’ve dealt with my fair share since buying my house!
Danielle D. · Feb 2026
Google review
I recently had a plumber come out from Raymond Plumbing, His name is Thomas and I was thoroughly impressed with the service! Unlike previous technicians from the same company, this plumber went above and beyond to fix everything that needed attention. He was professional, efficient, and solved the problem completely. I will definitely be requesting him for any future plumbing needs. Highly recommend him!
Nature D. · Feb 2026
Google review
Extremely professional and reliable. Highly recommend!
Julie S. · Jan 2026
Google review
Excellent experience with A Raymond Plumbing
Glenda E. · Jan 2026
Google review
Excellent work. We can always rely on A Raymond Plumbing to do a great job.
Terry E. · Jan 2026
Google review
On January 5 2006, I Called for an emergency in my rental house. Tenant discovered a leak the night before. A. Raymond Plumbing answered the call promptly and efficiently and that same morning the leak was fixed. Thank you!
David S. · Jan 2026
Google review
Was absolutely amazing. The came quickly on very short noticed and stayed a long time until they figured out the issue with our sump pump! Extremely helpful and would definitely recommend them!
Brooke A. · Jan 2026
Google review
Service man was on time. He was very polite and friendly and completed our service call quickly and very efficiently. We are very pleased with Raymond plumbing.
Robert S. · Jan 2026
Google review
Very nice people, very professional, do what they say and I appreciate that. Thanks!
Wayne M. · Jan 2026
Google review
Thomas was excellent! We called after hours and he was here promptly and cleared drain quickly. We highly recommended A Raymond Plumbing. Price was good for emergency rate. Very Professional and personable service! Highly recommend! Efficient and thorough!
JR M. · Jan 2026
Google review
Thomas just spent 2+ hours jetting root ball after root ball out of my pipes. If you have to have a plumber come to your house, Thomas is the one you want. He was incredibly easy to work with. Showed me on the camera the issues and helped me with future steps. I am very grateful for the time he took both solving this issue and explaining things! 10 stars if possible.
Justin D. · Jan 2026
Google review
Thomas came and was very thorough, knowledgeable, and pleasant. Worked fast to solve our toilet situation. He left no mess, and we are happy repeat customers and will continue doing business with them! Very satisfied.
Lynn A. · Dec 2025
Google review
Fantastic company to work with! Thomas was great!! Would definitely call them again!!
Julie B. · Dec 2025
Google review
I was super worried about my sewer problem but Heather and Thomas did a fantastic job taking care of me. Thomas is thorough and takes his time to do it right!! He is professional and a great asset to A. Raymond Plumbing. TY!
Kim I. · Dec 2025
Google review
Thomas was awesome! Very knowledgeable, informative , and very professional. Very timely.
Angel D. · Dec 2025
Google review
We highly recommend A. Raymond Plumbing. Mike S from A. Raymond Plumbing was very responsive and easy to work with on multiple jobs. We truly trust A. Raymond Plumbing to be fair and honest. They are now our go to for all plumbing needs for our residential properties.
Victor G. · Dec 2025
Google review
Andy’s team did a great job clearing the blockage in my sewer. Rod got it done very quickly.
Owen D. · Nov 2025
Google review
Jon did amazing work! Got an appointment with A Raymond Plumbing through HomeServe, and every step was fantastic. Their scheduler was friendly and knowledgeable. Was able to get an appointment quickly and at a time that fit my schedule. Jon arrived on time, was super friendly and communicated well throughout the whole process. My backed up basement toilet ended up needing to be cleared all the way to the street, and he was able to take care of all the HomeServe stuff while continuing to work extremely hard, needing to auger multiple locations. Overall an excellent experience!
Patrick D. · Aug 2025
Google review
Nathanael S. Was very friendly and professional. He did an amazing job and cleaned up after himself. He was here in a very timely manner. I will definitely use this company for future plumbing issues.
Marjean S. · Jun 2025
Google review
I had been dealing with a collapsed sewer line for a month when my insurer contacted A. Raymond Plumbing due to various issues with other plumbing companies. Within half an hour of hearing my plight I had a plumber en route. They warned me that it could be up to a week before they could get to it. That was two days ago. This morning I received a call asking asking if they could head on out. By 3 p.m. the entire sewer line was replaced, backfilled and the entire back yard was raked and seeded. Exemplary job and communication. If you hadn't seen the equipment, you would never know they had ever been here!
Barbara H. · May 2025
Google review
We had such a great experience! Our plumber Nathaniel was so polite and mindful. He got the job done quick and I couldn't have been more pleased. I definitely recommend!
Ray B. · Apr 2025
Google review
Great company and the office staff Mary, Angie, and Heather do their best to take care of any of your plumbing needs.
John P. · Apr 2025
Google review
Nathanael was fantastic! He was prompt, courteous, a strategic problem solver, and able to resolve our issue just in time for company coming! Thanks again!
Anna P. · Apr 2025
Google review
Very pleased with A Raymond Plumbing! Heather the receptionist was very friendly and helpful throughout my various calls and questions. Nathaniel was our technician and was communicative, efficient and cleaned up well after he was complete. Seems like an honest company with reasonable pricing and is easy to get onto the schedule.
Katie B. · Apr 2025
Google review
We had A Raymond out to replace our hot water heater. Our assigned plumber, Rod Cooper, did an excellent job of it!! He worked quickly, efficiently and answered our questions in a friendly manner. We highly recommend A Raymond!
Paul Of I. · Mar 2025
Google review
I was so impressed with Nathanael! He was punctual, explained the situation, and took care of a serious backup with attention to detail. Highly recommend!
Tonya N. · Mar 2025
Google review
Every time I call the office and speak with Heather she is very polite and easy to talk to. The service we gave received thus far has been top notch. I would 100% recommend them for anyone who needs assistance. Outstanding job.
Anndee C. · Feb 2025
Google review
Thank you A Raymond Plumbing- especially Heather and Nathanael today! I had main line back up & they pulled thru! Nathanael explained the issue, took care of it quickly & cleaned up well! Top notch company in my opinion!!
Stephanie J. · Jan 2025
Google review
Very pleased with A Raymond services. Nathanael was very knowledgeable and worked quickly to get the job done. Would recommend these guys in the future for sure.
Pete B. · Jan 2025
Google review
Yesterday I used A Raymond’s plumbing and Nathaniel was my technician he was very thorough in telling me my issue and how to resolve it he fixed it promptly and cleaned up I would highly recommend him. 1/21/24Day 2 return of another part of the leaky sink…. I called Raymond plumbing and Heather made me a priority to get the issue taking care of she sent Nathaniel back out and once again he killed it, he repaired pipes in the wall he even reached out to HomeServe to get questions answered for me, He was amazing!!! Explaining again each thing to me as I inquired.Ask for Nathaniel if you ever need to use a plumbing service he is at A Raymond’s plumbing!!!!
K P. · Jan 2025
Google review
These guys are great. Had standing water in floor drain and needed service before the holiday. They reworked their schedule to accommodate me the same day (shoutout to Heather!) Extremely nice and courteous people who went out of their way for me. Also cleared my drain within 20 minutes and offered advice for routine maintenance. Will recommend to everyone. A+ service!
PJ B. · Jan 2025
Google review
Dana communicates very well and provides great service. Highly recommended, both Dana and A Raymond for plumbing needs
John W. · Dec 2024
Google review
Dana was amazing. We were needing to get an eatimate and service on tree roots in our main sewer line. He helped calm.me down, educated me with knowledge, and then made recommendations on the protocol for preventative maintenence. Dana went out of his way to inform us. We will definitely use A Raymond for any future plumber needs. Thank you, Dana and A Raymond!
Andrea M. · Oct 2024
Google review
Heather was great and got us scheduled immediately. Before the appointment, I received a text with a photo of the plumber that would be coming. Derek was professional, and polite and didn't mind our obnoxious dogs (he showed me a pic of his beautiful dog). They will be our go-to plumbing company and will recommend them to all my family and friends.
Kat J. · Aug 2024
Google review
Max was super professional and gave us a quick fix! Would definitely do business with this company again!!
Edward H. · Jul 2024
Google review
Had a great experience with this company. I have Homeserve. They assigned A. Raymond Plumbing. Derek cane out Christmas night to snake my main drain. We thought it was fixed, but unfortunately had to come back out today to resnake, run a camera, and ultimately hydrojet the line. Derek and his partner spent half the day here working my line. Cleaned up the entire mess before they left. Hopefully the problem is solved!!!
Dani S. · Dec 2023
Google review
Excellent service that gave us peace of mind. The technician was on time, knowledgeable, and left no mess. Completely solved our plumbing problem!
Jamica L. · Dec 2023
Google review
We have HomeServe Warranty. Raymond Plumbing was assigned our trouble ticket. All aspects of the service was great: Scheduling and onsite work. Special recognition to the Technical Derek. He was professional, did a super job, and answered all of my questions. I HIGHLY recommend Raymond Plumbing.
Movie L. · Aug 2023
Google review
I finally found an honest plumbing company. Mike was very good and he took the time to explain things to me. He is the greatest ❤️
Carol S. · Jun 2023
Google review
Mike was awesome 👏 definitely will be using y’all in the future.
Brian M. · Feb 2023
Google review
Everyone at A Raymond has been so helpful this week. Our sewer line went out of commission pretty rapidly, and the folks at A Raymond were able to come out and get things fixed much quicker than we thought possible. Dana was a great help both times he was here. And Josh and Erich were here to replace the sewer line. They were just the nicest guys and they did such a wonderful job. We are thanking God for leasing us to such a great company.
Sarah M. · Jan 2023
Google review
They drive very safe and always have clean vehicles. I’ll give them a call for my plumbing needs
GL B. · Jan 2023
Google review
I had a water pipe burst due to the cold weather that came in December 2022. Dana, the plumber, came out to fix the pipes. He was very personable and delivered 5 star customer service. He also had the issue fixed in two hours with a very reasonable bill. If you need plumbing assistance call this company and ask for Dana. I can't recommend him enough for his service and professionalism!!!
Patrick B. · Dec 2022
Google review
Very responsive and polite. John and Mike were friendly, explained everything and got thr job done
Bonnie · Dec 2022
Google review
We were having plumbing issues, with water all over in our basement. Raymond sent one of their experts (Mike), to troubleshoot and fix it, only to find out our main sewer line was damaged and needed to be replaced. Eric and Josh arrived a couple of days later to replace the sewer line by boring under our sidewalk, concrete steps, and deck to replace the broken line. Our backyard was barely disturbed at all. Plumbing was restored on day 2. Dirt holes were filled and properly tamped, and concrete in the basement replaced on day 3. These guys were awesome! Truly nice guys that answered all my questions and made us feel very comfortable with their knowledge and proficiency. Highly recommend this company!
Kimberly K. · Dec 2022

Reviews are shown as written on Google, spelling included. Names are shortened to a first name and last initial. Long reviews are trimmed on screen; tap “Read the whole review” for the full text.

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  • Office Monday to Friday, 7 AM to 4 PM · emergencies 24/7
  • 2740 9th Ave, Council Bluffs, IA
  • BBB A+ · family-owned since 2008

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